About Us

Alta Pest Control Story

Founded in 2013 by brothers Michael and Chris Langlois, Alta Pest Control runs on the principle of serving our customers. After spending years working for companies more concerned with their bottom line, Michael and Chris knew that Alta’s bottom line would be just fine by focusing on customer satisfaction. Sure enough, our customer retention rates are unheard of, and we’ve found that happy customers lead to happy employees, which leads to more happy customers.

"My brother Mike and I decided to open up our own company back in 2013 after spending years working for other companies. We realized we could make a difference in the industry by running a company focused entirely on the service we provide for our customers. Too many of the companies we worked for were too concerned with the bottom line, often cutting corners to improve it. We were confident that if we started a company that focused on our customers' satisfaction, the bottom line would be fine. While we're not perfect, we work very hard to be. When we make a mistake, you'll see how much it means to us by how quickly we move to resolve it. So far, we're happy to report that our experiment – running a company focused on the customer rather than the bottom line – has proven to be a huge success. We've experienced retention numbers unheard of at the companies we used to work for. Furthermore, we've found that the happier our customers are, the happier our employees are. If we ever fail to meet your expectations, please call our customer service line, and we will see to it that your problem is resolved. If it's something we can't fix, we'll gladly refund you. Our reputation is worth more to us than the money of a less-than-satisfied customer. We're grateful for your business and the opportunity you've given our employees and us to provide for our families.

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